JetBrains Reviews

Based on 133 customer reviews from our shopper community, JetBrains's overall rating is 3.80 out of 5 stars and 87% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.8

133 Reviews

Overall Rating

5 Stars

29

4 Stars

82

3 Stars

5

2 Stars

0

1 Star

17

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (133)
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smallfish152
March 04, 2023
"This company does not respect you"
This company does not respect anything, removes your annual reduction of 40% on the price overnight under a false pretext and without having asked for anything! No possibility of negotiation with closed customer support that makes you understand that it is like that, and that you have to pay full price, even if you have been a customer for 4 years.
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AddisonNichols
March 04, 2023
"This company does not respect you"
This company does not respect anything, removes your annual reduction of 40% on the price overnight under a false pretext and without having asked for anything! No possibility of negotiation with closed customer support that makes you understand that it is like that, and that you have to pay full price, even if you have been a customer for 4 years.
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GailCastillo
December 27, 2022
"Excellent company"
Excellent company, fantastic tools that just works and make you really productive. I also asked for a financial help from jetbrains as I wanted to keep using Jetbrains Academy for upskilling but since I have to pay two rent at the same time it was a bit difficult for me to pay immediatly for an other annual subscription. They understood my situation and gave me 3 month for free. This is really appreciated.
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KristenKim
December 27, 2022
"Excellent company"
Excellent company, fantastic tools that just works and make you really productive. I also asked for a financial help from jetbrains as I wanted to keep using Jetbrains Academy for upskilling but since I have to pay two rent at the same time it was a bit difficult for me to pay immediatly for an other annual subscription. They understood my situation and gave me 3 month for free. This is really appreciated.
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RalphCoiff
October 24, 2022
"Terrible git integration."
Terrible git integration.
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HunterGibson
October 10, 2022
"14 years and still no resolution to an issue..."
Although JetBrains ReSharper is a useful product, there is a really annoying and time wasting problem with their software that was first raised 14 years ago and has not been resolved.

JetBrains have basically refused to address the issue which would be really simple for them to fix. If they don't care about their products then neither do I.
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Vivan.Hanson
October 10, 2022
"14 years and still no resolution to an issue..."
Although JetBrains ReSharper is a useful product, there is a really annoying and time wasting problem with their software that was first raised 14 years ago and has not been resolved.

JetBrains have basically refused to address the issue which would be really simple for them to fix. If they don't care about their products then neither do I.
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Jesse.Gordon
October 05, 2022
"I despise working with their products"
Every time I try and fix an issue with something in a JetBrains product, it is so difficult. They hide everything that the tool does from you, the documentation is awful because it only gives the easiest happy path answers.

Stop using big clunky tools from Jetbrains and move on to better software.
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andreas
October 05, 2022
"I despise working with their products"
Every time I try and fix an issue with something in a JetBrains product, it is so difficult. They hide everything that the tool does from you, the documentation is awful because it only gives the easiest happy path answers.

Stop using big clunky tools from Jetbrains and move on to better software.
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tdubz1933
September 07, 2022
"New customer"
I'm a new customer and let me write about what you would expect from JetBrains.

First thing, they offer 30 days trial on their IDEs. This is really nice because it is more than enough time to evaluate the IDE. It was enough for me to consider getting a year of subscription after the trial ended.

I had some questions regarding the IDE itself (technical) and about getting a subscription but for a different email. All questions have been answered (via email) within 1 business day, sometimes faster. Their customer support not only answers inquiries, they also provide helpful links for further reading if you'd need to. To me, that's top-notch customer support.

Regarding the IDE itself, I'm shocked that this beast runs like it's not a heavyweight. It starts within a few seconds. To be honest, comparing to VS Code, I don't see much difference in performance, and JetBrains' IDEs are packed with so much productivity features that I consider it a heavyweight.

I also liked the fact that when I used another account (logged out the old account and logged in with a new one), it retained the settings of the IDE. I was scared that it would reset the IDE settings because I switched to a new account.

My favorite features of JetBrains IDE:

1. Find Usage / Go to Declaration
- this works even on a dynamic type language like PHP. Really helpful especially for large projects!

2. Inspect/Analyze Code
- this is without a doubt my most favorite feature. This alone is worth the subscription!

3. Retains current IDE settings even when you logged in with a new account
- removes the pain of reconfiguring the IDE again. It can even sync to your other devices!

4. Easy to switch accounts

5. Powerful plugins
- I think every useful plugin exists in JetBrains! You can also easily disable plugins you don't need.

6. Perpetual Fallback License
- if you subscribe for at least 12 months, you'll automatically get a PFL. There are just times that you're too broke and won't be able to renew, no problem, you can keep using the IDE.


Conclusion:
I definitely recommend JetBrains IDEs especially if you're a professional. They just make programming a lot easier! You won't need any other IDE, everything is here. Easily worth the subscription.

Keep it up JetBrains Team!
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beautifullion243
August 13, 2022
"best IDE in the world"
i used jetbrains IDE for java and it was great
then i moved to Rider for unity projects and it was easy and friendly user

then i webstorm for angular and it was awesome

thank you jetbrains for the best IDE in the world
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arisa.b728
August 13, 2022
"best IDE in the world"
i used jetbrains IDE for java and it was great
then i moved to Rider for unity projects and it was easy and friendly user

then i webstorm for angular and it was awesome

thank you jetbrains for the best IDE in the world
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crazypeacock888
July 29, 2022
"Customer Support is not what it used to be."
The customer support in the last year has really gone down hill. Reported issues are not being responded to in a timely manner. I have one that has not been responded to for 3 weeks now.
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Johnni
July 29, 2022
"Customer Support is not what it used to be."
The customer support in the last year has really gone down hill. Reported issues are not being responded to in a timely manner. I have one that has not been responded to for 3 weeks now.
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silvergorilla282
June 18, 2022
"Great IDE"
Used Intellij IDEA with Java for two university classes. Loved it. Good product, keep up the work.

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